Sales Success Profiles - Product Knowledge /Availability/Time-Critical Transactions

Sales Success Profiles for Product Knowledge /Availability/Time-Critical Transactions:

NATIONAL ACCOUNT MANAGER (“Farmer”):
Primary Function: Take over customer landed by New Business Developers and build trusting relationship that lead to maximum share of customer.
Sales Success Factors: Requires excellent customer relations skills focused on working internal systems on the customer’s behalf, and effectiveness at explaining and clarifying issues to the customer; this is driven by the desire to increase business and the ability to work long hours when necessary to accomplish that customer goals.

TERRITORY RELATIONSHIP PRODUCT SALES:
Primary Function: Develop and foster close relationships with clients, acting as their service advocate in all matters.
Sales Success Factors: Takes a disciplined systematic approach to goal achievement and a focused response to customer needs in a service capacity, as well as effective communication skills and the ability to work a sale plan to accomplish account penetration; removes objections and gives permission to buy.

TERRITORY RELATIONSHIP SYSTEM SALES:
Primary Function: Develop and foster close relationships with clients, acting as their service advocate, often to provide changes at the last minute.
Sales Success Factors: Adapts image to accommodate customers, gives personal attention, and takes hands-on responsibility for assuring continued customer satisfaction; knowledgeable of sales strategies and pushes to set personal records in sales; comfortable with the recognition of a high-profile role.